How Important is Social Media to Your Small Business?

You’re the proprietor of a small local business, with no plans to further expand your empire. How important could social media possibly be to your bottom line? The answer may surprise you! Even for a small business social media can increase brand awareness, build strong associations and loyalty for your brand among local customers, and put your business head and shoulders above the competition. And even if there literally is no competition, there are tons of social media advantages that can help increase your revenue and drive new business. Let’s take a look at why social media still benefits small businesses.

Building Connections

There’s a reason they call it “social media”- there’s a chance that almost everyone in your community is at least somewhat active on Facebook, Instagram, or Twitter. Many small towns and municipalities across the country have their own Facebook pages where small local businesses can advertise their goods and services and, more importantly, build a connection with their core consumers. Using social media to foster relationships with new and existing clients can help establish trust and secure your reputation as a great local business.

Knowing Your Audience

One of the biggest social media advantages is that it gives small business owners the opportunity to really get to know their customers. A quick glance at the profile page of each person who likes or follows your company’s page can tell you all kinds of valuable things about the type of person your business attracts. Having this deep understanding of your target audience can help you come up with promotions, events, and even new products or services that are more likely to interest them, which can help increase your sales and allow your business to thrive.

Staying Ahead of the Competition

Even if your small business is the only one of its kind in your community, chances are there is some online retailer or company in a neighboring city that can be seen as a competitor. The simple act of having a social media page dedicated to your business can help increase its visibility on local search result pages, which can help to steer important customers to your company instead of one that is higher-priced or less conveniently located but is more visible in a local online search. There’s no need to create a page on every single social media platform, either- by knowing your audience and understanding which social network is the best fit for your demographics as well as the nature of your business, you can keep a leg up on the competition without overextending your social media presence.

The bottom line is that small business social media can mean big business for you! By taking advantage of these free social media platforms, you can leverage your exposure and visibility to increase profitability and build a solid reputation as an awesome local business!

Contact Echero Today!

Need more guidance with your small business social media marketing strategy? Echero is here for you. Contact us today to see how we can help!

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