Hearing what satisfied customers have to say about your company through online review sites such as Yelp and Google Plus can be exciting and informative. After all, you are seeing your business through the eyes of your valued clients, and you get to hear firsthand about their positive experiences with the products or services you provide. But what do you do when you receive an online review that’s not so great? Here are some tips for dealing with negative online feedback that can help you address customers’ concerns, provide solutions and improve your customer service so that your positive buzz far outweighs the negative on any online review site.
SEO, or search engine optimization, is a hot topic these days. Surely you’ve heard about SEO and how it can completely transform your business by driving your organic website traffic, improving your search engine rankings, and reducing your bounce rate. But how do you get started with optimizing your website for enhanced visibility and amped-up conversion rates? Here are five simple things you can start doing today to make your website SEO-friendly and get your business noticed by more of your target audience.
As your business continues to grow and thrive, chances are that at some point you’ll move to a bigger space, open a second store location, or relocate to a part of town that benefits your target client base. Whatever the reason, when you find yourself in a situation where you’re going to be moving on up, it is essential that you let your SEM professional know right away. The success of your local SEO depends on correct contact information- it’s never too early to get your SEM expert on the case so they can take the necessary steps to update your location information. Continue reading “Moving? Tell Your SEM Expert”
Let’s say you’re in the market for new tires for your pickup truck. You remember your dad always used to get his tires at Floyd’s Tire Center, so you type that into Google to find the address. Wait a sec- there seem to be three different Floyd’s Tire Center websites. How do you know which one is the right Floyd? Continue reading “Why Duplicate Local Listings Are a Problem”
One of the more popular services we provide is Local SEO because we help small businesses increase their Google Maps rankings. A big question we receive from clients is, “How?” The simple answer is that we increase Google Maps rankings with citation cleans and builds. A popular follow-up question to that is, “What is a citation?” Continue reading “What is a Citation?”